Communication skills

An Undergraduate Library Subject Guide providing suggested resources and other information for beginning research on the topic Communication skills.

Overview: Communication skills
In communication theory, the term noise refers to any factor that distorts meaning. When noise is present, the channels of communication start to close. Noise can be external (a lawn mower outside a classroom) or internal (the emotions of the sender or receiver, such as speech anxiety). To a large extent, skillful communication means reducing noise and keeping channels open. Communication works best when each of us has plenty of time to receive what others send and the opportunity to send a complete message when it’s our turn. Communication is a two-way street. When someone else talks, just listen. Then, switch roles so that you can be the sender for a while. Keep this up until you do a reasonably complete job of creating shared meaning.
 
In this chapter, you will learn Speaking and presentation skills, Interviewing techniques, Public speaking, Listening skills, Interpersonal communication, Multicultural/Intercultural Communication, Use of Information Education Communication (IEC) and Behavioral, Change Communication (BCC) in health care, and Writing skills.