Clinical Services and Systems

An Undergraduate Library Subject Guide providing suggested resources and other information for beginning research on the topic Clinical Services and Systems.

Overview of Clinical services
Ensuring that all people have timely access to the health services they need is at the heart of UHC. Essential components include comprehensive preventive and longitudinal care close to home, reliable access to acute care for time-sensitive conditions, and early appropriate referral care. 

The Clinical Services and Systems Unit brings together WHO’s work on integrated delivery channels –including primary, emergency, critical and operative care– with a new focus on effective organization and people’s movement across the health system. This approach amplifies the impact of WHO’s normative guidance by aligning with the reality of front-line service delivery and users’ needs.

WHO Clinical Registry: Emergency and Trauma Care

Systematic facility-based data collection on acute illness and injury helps identify gaps in care. Standardized analyses and audits allow high-yield targeted quality improvements and have been shown to save lives.

The WHO Clinical Registry: Emergency and Trauma Care is a web-based platform for aggregation and analysis of case-based data from emergency care visits. The platform is free to users and provides a range of automated reports to facilitate quality improvement, system planning and scholarly publication. Standardized audit filters allow rapid identification of cases where simple process changes can save lives. The registry is currently available for use with acute injury and general emergency conditions.

The WHO Standardized Clinical Forms for Emergency Care Visits provide a simple mechanism for collecting the registry data points, and directly improve clinical care by ensuring a systematic approach to every acutely ill and injured person.